ADHAM ELSALLAMY
Product Manager, Comodo Technology · Open to Operations roles

Operations & Product

I build the systems that keep delivery on schedule.

SOPs, KPI dashboards, and handoff workflows — at Comodo Technology, and in the web agency I founded and run. Most of what I do is turning work that lives in someone's head into a process a team can repeat.

Delivery pipeline — how work moves Nuvel Designs, intake to retention
01
Intake
[X] days
02
Scope
[X] days
03
Build
[X] days
04
Review
[X] days
05
Launch
[X] days
06
Retain
ongoing

Selected work

Problem / Built / Result

Cutting delivery delays across six product teams

Comodo Technology · 2025–present
Problem

Handoffs between product, engineering, and support were undocumented. Delivery dates slipped without anyone able to say where the time went.

Built

A shared SOP set covering intake, spec sign-off, and release handoff — plus a KPI dashboard tracking cycle time, feature adoption, and release quality.

Result

Delays became visible before they became escalations. The dashboard now runs weekly leadership reviews.

Delivery delays −[X]% Post-launch escalations −[X]% PMs coordinated 6

Running an agency solo without missing deadlines

Nuvel Designs · 2024–present
Problem

One operator, multiple client projects, and every stage — outreach, scoping, build, invoicing — competing for the same hours.

Built

A six-stage delivery pipeline with templates and a project board at each stage, so a project's status is a fact rather than a guess. CRM records feed a simple conversion forecast.

Result

[X] concurrent client projects run without a missed deadline, at an average cycle time of [X] days.

Clients served [X]+ Avg. cycle time [X] days Cold call → booked call [X]%

Automating the parts of the business that repeat

Nuvel Designs · infrastructure
Problem

Lead capture, follow-up, and demo delivery were manual — the highest-volume, lowest-judgement work in the operation.

Built

A self-hosted automation stack: client enquiry forms route through a workflow engine to email and a tracked spreadsheet, and client demo sites deploy to a preview server on request.

Result

Lead response is immediate instead of same-day, and every enquiry lands in one tracked place rather than an inbox.

Response time manual → instant Live demo sites 2

How I work

Operating principles

Write the process down first

If a task only exists in someone's head, it can't be delegated, measured, or improved. The SOP comes before the headcount.

Measure the handoff, not the person

Delays almost always live in the gap between two teams. That's where I put the instrumentation.

Simple systems that get used

A spreadsheet a team actually updates beats a platform they avoid. I build to the smallest thing that works, then extend it.

Metrics I track by default

Cycle time, on-time delivery rate, escalation volume, and conversion at each pipeline stage. Four numbers that expose most problems early.

I've done the commercial side

Cold calling, discovery, proposals, and contracts for my own clients. It shapes how I think about what operations is actually for.

Bilingual by default

Arabic and English, across documentation, client work, and team communication.

Live work

Built and shipped
Diamond Kitchen & Bath
Contractor site · lead capture wired
Quality Design & Construction
Contractor site · conversion-focused build
Nuvel Designs
The agency · web design for contractors
SOP & dashboard samples
Process documentation · on request

Contact

Open to Operations Executive roles

Happy to talk through how you currently run delivery.

Adh.elsallamy@gmail.com +20 127 953 0632 LinkedIn Download CV
Cairo, Egypt · Available immediately